This guide provides a quick walkthrough for updating your Microsoft 365 App Integration credentials.
Detailed Instructions
Updating these credentials requires a brief "disconnect-to-reconnect" cycle. This ensures the system flushes the old cache and adopts the new parameters immediately.
Step 1: Access Your Settings
Navigate to the My Settings menu. This is usually located in the user profile section.
Step 2: Locate Email Authentication
Find the Email Authentication tab. This section manages the handshake between our application and your Microsoft account.
Step 3: Disconnect the Current Session
Before you can add new credentials, you must terminate the existing link:
Find the active Microsoft365 connection.
Click Disconnect.
Note: This will temporarily pause email syncing, so it’s best to do this during a low-activity window.
Step 4: Connect with Your Credentials
Once disconnected, the option to Connect will reappear:
Click Connect Microsoft365.
Follow the OAuth prompts to re-authorize your account.