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"NPS Score" client detail

How to get your client's NPS Score index number in ClientSuccess

Kristi Faltorusso avatar
Written by Kristi Faltorusso
Updated over 7 years ago

You can use our API  to pass each client's NPS Score, which is an index ranging from -100 to 100. This appears at the top of the client record in ClientSuccess in a field called "NPS Score". 

Note: The API method is limited to just the NPS score at this point and does not provide visibility to the contextual responses of the individuals. The integrated NPS App with Delighted does provide the detailed insight.

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