Pulse - Notification each time a pulse is logged in ClientSuccess.
- Can be configured to only send notifications based on the level of pulse logged. This setting is not currently exposed for end user configuration. By default, all levels are sent to the designated channel as indicated here:
- Extremely Satisfied = level 1
- Very Satisfied = level 2
- Fairly Satisfied = level 3
- Some Risk = level 4
- High Risk = level 5
- Extreme Risk = level 6
New Client - Notification each time a new client is added to ClientSuccess.
NPS - Notification each time a new NPS is responded to
- Requirement: You must be using the ClientSuccess NPS add-on product