Here are a few questions to help set the stage for Revenue Management:
How you currently / anticipate to manage subscriptions
- Who owns the renewal?
- Where are you storing that data?
- Are you confident in the data accuracy?
- What does your product-line look like?
- Do you multiple product line-items?
- Do these line-items have varying start and end dates?
- Are these line-items managed as separate revenue entities (ie upsells, renewals)?
- Do your contracts/subscriptions vary in term length?
- Annual? M2M? Varying term lengths?
- Where do you anticipate managing these renewals?
- Are you going to be integrating with an external CRM for the revenue data or will ClientSuccess be your stand-alone, system of record for managing your renewals?