**We highly recommend following the 6 steps outlined in our Develop, Document, and Strengthen Customer Lifecycle Plans article in order to get the most value out of SuccessCycles**
Below are some examples of configured SuccessCycles customer use. Note these are not all inclusive, but serve as a framework or guideline.
Onboarding & Implementation
Success Criteria Tracking
CSMs could utilize SuccessCycle "tasks" to record each client's custom success criteria objectives. You might also consider not breaking them out by quarters and just have a perpetual SuccessCycle open, tracking the customer criteria for success.
New Feature Training
Key Sponsor Turnover