ClientSuccess

If your Microsoft 365 / Outlook emails stopped syncing into ClientSuccess, your connection likely lost authorization (often after a password change). Re-authenticate by disconnecting and reconnecting under Email Authentication.

Fix: Microsoft 365 / Outlook email stopped syncing — re-authenticate your ClientSuccess connection

An email from Gmail, Outlook, or Microsoft 365 didn't get synced into the engagement section

Missing Emails from Engagement Section

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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