Skip to main content

Why Do I Keep Getting Logged Out of ClientSuccess?

Trouble getting in? Here are a few things to know and check

Kristi Faltorusso avatar
Written by Kristi Faltorusso
Updated over 8 years ago

Typically when users are getting logged out of ClientSuccess it's because their authentication token has expired.

This could be caused by having multiple browsers (ie Chrome and Firefox) open using the same log in information. If your account is being used in more than one place your token will expire for previous sessions.

ClientSuccess should be giving you a warning message when being kicked out that you have been logged out.

Still having trouble? Please reach out to us via the in-app chat below,

Did this answer your question?