Potential Subscriptions are created based on the Opportunity-to-Subscription mapping on the ClientSuccess Settings Tab. To view or customize the mapping:
1. Clicking the "+" in the navigation bar.
2. Click "ClientSuccess."
3. The mappings table is on the right-hand side of the ClientSuccess settings tab.
NOTE: Each opportunity field can only be mapped once. Using the same field twice will result in an error being thrown when attempting to save an opportunity.